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Authorising different payments

You need to enter your PIN when you make a payment, unless you’re using contactless to pay for something under £100.

If you don’t want to make a payment, don’t authorise the payment with your PIN or Touch ID.

You can sometimes authorise payments using your card details, instead of your PIN. If you don’t want to authorise the payment, don't enter the details on your card.

You can set up a standing order in the app

Payments sent to an account outside of Monzo

  • Tap on the Payments tab in the app menu bar

  • Tap Make a bank transfer

  • Select the type of account (Person/Business)

  • Enter in the account details and reference

  • Tap Check details to make sure the details match up

  • Choose the option to schedule the payment on the next screen

  • Pop in the amount, reference and frequency of the payment

Payments sent to another Monzo account

  • Tap on the Payments tab in the app menu bar

  • Tap the person you want to send the payment to from the list

  • Choose the option to schedule the payment on the next screen

  • Pop in the amount, reference and frequency of the payment

But you can’t set up a Direct Debit in your app

To set up a Direct Debit, you need to give your account number and sort code to the company you want to pay.

When you set up a Direct Debit, it’ll take at least 3 days to show up in your Scheduled Payments. (If you can’t see it after a week, we recommend getting in touch with the company you want to pay.)

You’ll find your account details in the Home tab.

You can cancel standing orders and Direct Debits in your app

  • Tap Payments

  • Tap Schedule

  • Tap the payment you want to cancel

  • Tap Cancel standing order/scheduled payment or Direct Debit



We recommend you cancel at least 1 day before the next payment's due, and tell the company you’ve cancelled. (Otherwise they might still take the next payment.)

You can send international transfers with our Wise integration

  • Tap Payments

  • Tap Pay

  • Tap Pay by bank transfer

  • Tap International transfer



The first time you use this feature, you’ll need to give us permission to use your Wise account. If you don’t have a Wise account, we’ll create one for you when you send the money.

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