Authorising different payments

You need to enter your PIN when making a payment, unless you’re using contactless to pay for something under £100.

If you don’t want to make a payment, don’t authorise the payment with your PIN or Touch ID.

In some instances, when you don’t have your PIN you can authorise payments using the details on your card. If you don’t want to authorise the payment, don't enter the details on your card.

Setting up a standing order

You can set up a standing order in the app.

Setting up a Direct Debit

To set up a Direct Debit, update your bank details with the company you want to pay so that they have your Monzo account number and sort code.

When you set up a Direct Debit, it’ll take at least three days to show up in your Scheduled Payments. (If you can’t see it after a week, we recommend getting in touch with the company you want to pay.)

Here's how to find your sort code and account number

Cancelling standing orders and Direct Debits

You can cancel standing orders and Direct Debits in the app.

We recommend cancelling at least one day before the next payment's due to make sure you’re not charged. For Direct Debits, please also tell the company.

Making international payments

You can send international transfers with our Wise integration.

The first time you use this feature, you’ll need to give us permission to use your Wise account. If you don’t have a Wise account, we’ll create one for you when you send the money.