Authorising different payments
You need to enter your PIN when you make a payment, unless you’re using contactless to pay for something under £100.
If you don’t want to make a payment, don’t authorise the payment with your PIN or Touch ID.
You can sometimes authorise payments using your card details, instead of your PIN. If you don’t want to authorise the payment, don't enter the details on your card.
You can set up a standing order in the app
Payments sent to an account outside of Monzo
Tap on the Payments tab in the app menu bar
Tap Make a bank transfer
Select the type of account (Person/Business)
Enter in the account details and reference
Tap Check details to make sure the details match up
Choose the option to schedule the payment on the next screen
Pop in the amount, reference and frequency of the payment
Payments sent to another Monzo account
Tap on the Payments tab in the app menu bar
Tap the person you want to send the payment to from the list
Choose the option to schedule the payment on the next screen
Pop in the amount, reference and frequency of the payment
But you can’t set up a Direct Debit in your app
To set up a Direct Debit, you need to give your account number and sort code to the company you want to pay.
When you set up a Direct Debit, it’ll take at least 3 days to show up in your Scheduled Payments. (If you can’t see it after a week, we recommend getting in touch with the company you want to pay.)
You’ll find your account details in the Home tab.
You can cancel standing orders and Direct Debits in your app
Tap Payments
Tap Schedule
Tap the payment you want to cancel
Tap Cancel standing order/scheduled payment or Direct Debit
We recommend you cancel at least 1 day before the next payment's due, and tell the company you’ve cancelled. (Otherwise they might still take the next payment.)
You can send international transfers in the Monzo app
Tap Payments
Tap Pay
Tap Pay by bank transfer
Tap International transfer
We support the following currencies through the Monzo app without needing a Wise account:
EUR (Euros)
USD (United States Dollars)
INR (Indian Rupees)
AUD (Australian Dollars)
RON (Romanian Lev)
For any other currencies, when you use this feature for the first time you’ll need to give us permission to use your Wise account. If you don’t have a Wise account, we’ll create one for you when you send the money.
You need to be 18 or over to send international payments.
