HelpPayments: Getting startedCancelling a Direct Debit

Cancelling a Direct Debit

  1. To cancel a Direct Debit, head to your Payments screen.
  2. Tap ‘Scheduled payments’, and then pick the one you want to get rid of.
  3. Tap ‘Cancel Direct Debit’, put in your PIN to confirm your ID, and you’re done.

Bear in mind you’ll need to cancel a Direct Debit at least one full day before it’s due to leave your account, otherwise it might still go through. Don’t forget to let the company know you’ve cancelled, too!

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