Bank holiday delays
During bank holidays, some of our services might take longer.
Direct Debits don't happen on bank holidays (or weekends)
This means merchants won't take money from your account through Direct Debit on those days. Also, if you set up a new Direct Debit it'll take longer to appear in the app, but cancelling one will still be instant.
We don't send out card orders during bank holidays
And if your card order’s already on the way, it might be delayed by Royal Mail.
We don’t process withdrawals from Easy Access Savings Pots or Flexible Cash ISAs on bank holidays
If you make a withdrawal from one of these on a bank holiday, the money will arrive in your account by 5pm the next working day.
We don't process cheques during bank holidays
But you can still send them to us or upload them in the app.
These things still run as normal on bank holidays
Card payments
Faster Payments (bank transfers)
Standing orders
Monzo-to-Monzo payments
Withdrawals from Instant Access Savings Pots
If you have any questions, we’re here in customer support all day, every day.
