Signing up to Monzo Extra, Perks or Max isn't working
There are a few reasons why you might not be able to sign up for Monzo Extra, Perks or Max
Under 18s
Monzo plans are only available to people over 18.
Over 70
To be eligible for Monzo Max, you must be a UK resident and aged between 18 and 70.
Not enough money in your account to cover the monthly payment
To sign up for Extra, Perks or Max, you'll enough money in your account to pay the first month's subscription.
Behind on Flex or Loan payments
If you’re behind on Flex or loan repayments you won’t be able to sign up to Monzo Extra, Perks or Max. Once you're back on track, you can then look at signing up.
Not a UK resident
Extra, Perks and Max are only available to UK residents.
You may need to activate your card
If you don't have an active card and you're struggling to sign up, once your card arrives, activate it and try signing ip again.
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