What is Monzo Home Insurance?

We offer two types of home insurance:

Contents insurance covers your things from loss, damage or theft. Think of contents as the stuff that would fall if you flipped your house upside down, like furniture, electronics, jewellery, clothing, carpets and even your favourite coffee maker.

Buildings and contents covers your contents, as well as your home. When we say ‘home’, we mean the insured property, including the main structure as well as associated garages and outbuildings at the address. It will cover the cost to rebuild, repair or replace things like your roof, walls, windows, doors or fitted bathrooms and kitchens.

Your policy schedule has more details on what is and isn’t covered.

We’re partnering with an insurer called Chubb. Chubb provides the cover and is responsible for managing, approving and paying out approved claims. Chubb uses Sedgwick, a specialist claims handler, to manage claims and complaints for them.

We are the distributors of the insurance which means we’re responsible for offering the product and setting up your policy. We’ll collect your monthly payments, as well as help you manage, change or cancel the policy.