Reporting an attempted scam

If you think a fraudster’s trying to trick you into sending them money, stop the payment and read this advice on how to spot a scam.

If you think it's a scam then please make sure you tell us via the app so we can help:

  • Tap the Help icon in the menu bar

  • Search ‘Reporting a scam’

  • Tap Get in touch at the bottom of the article

If you are not a Monzo customer, please contact your bank, who will in turn contact us.

You might also find this government webpage useful: how to report and protect yourself against scams and phishing attempts.

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