Secret QR Codes

Added security is an authentication experience that customers can opt-in to in order to make actions such as making a transfer, or withdrawing money from a savings pot, even more secure.

How do secret QR codes work?

Secret QR codes include a high security personal password that only works with an individual's account.

We ask you to print this out and store it securely, or keep it on a separate trusted device that you don’t carry around.

How is printing a QR code secure? What if someone else finds the QR code?

Your secret QR code only works when scanned in your Monzo app during an added security check.

It doesn’t include any personal information, or allow access to your account by itself - so if someone finds it, it’s useless to them without your phone and the ability to pass a biometrics and PIN check.

Do I need to print the QR code?

Our secret QR codes are the digital equivalent of a safety deposit box key.

You don’t have to print it out - you can instead choose to store it on a separate device that you don’t carry around.

How do I enable a QR code or reset it?

You can enable this by tapping here

You can reset it by disabling added security and setting it back up again.

If you'd like to learn more about added security, tap here