HelpPayments: Getting startedMy card wasn't accepted for a cash deposit

My card wasn't accepted for a cash deposit

Make sure your card is swiped, rather than by using the chip, contactless or typing in the number.

Some PayPoint terminals don’t have a swipe reader built in, so the shopkeeper will need to swipe your card on the till the terminal is attached to. This is the case at some Co-ops, OneStop and McColls.

If the transaction was declined you will get a notification and a declined receipt will be printed.

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