I have a problem with seeing my credit score in app

If you can't see your credit score in the Monzo app, make sure your personal details (like your name and address) are up to date. If they're not, TransUnion won't be able to find your credit file.

If something doesn't look right about your credit score or summary, you can check the information TransUnion by clicking here

As we get this information from TransUnion, we can't make any changes ourselves.

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We use 4 types of cookie. You can choose which cookies you're happy for us to use. For more detail, and a list of the cookies we use, see the Monzo cookie policy.