Help with my YouTube Premium Lite membership

Can I change which Google account is linked to my YouTube Premium Lite membership?

If you activated YouTube Premium Lite on the wrong Google account, you can cancel here.

Your membership will stay active on that account until the end of your current YouTube billing cycle. As soon as it ends, the tile in your Monzo app will automatically reset to let you go through the full activation flow again on the correct Google account. You won't be charged anything in the meantime.

I get an ‘ineligible account’ error when signing up

You may be getting this message because of the type of Google account you are signed into.

Google's system doesn't allow Workspace accounts (like business or work emails), supervised accounts, or underage accounts for this membership. Please go back to the signup page and try a different personal Google account instead.

I get an ‘activation link expired’ error when signing up

To fix this, head back into your Perks, Max, or Max Family home in the Monzo app and tap the YouTube Premium Lite tile again for a fresh link.

Can I upgrade to YouTube Premium?

If you wish to upgrade to YouTube Premium, you can purchase a separate membership directly through YouTube.

However, Google's system doesn’t allow you to hold a YouTube Premium Lite membership and a YouTube Premium membership at the same time.

To upgrade, you would need to cancel your Monzo-activated Premium Lite membership first, let it expire at the end of its billing cycle, and then sign up for Premium directly with YouTube.