Email from Monzo

A genuine email from Monzo may come from any email address within these domains:

  • @monzo.com - including emails from our complaints and collections teams and login magic link emails

  • @email.monzo.com

  • @customercontent.monzo.com - used when we send emails on behalf of customers like Business account invoices

  • @research.monzo.com - for emails from our user research team

If you received an email that has ‘monzo’ in its domain (the bit after the @ sign) but it's different from those, it’s possibly a dangerous phishing email.

Please forward the email to phishing-reports@monzo.com and don't click on any of the links.

If you received a magic link email you weren’t expecting, just ignore it or delete it. Your account's safe.

Adjust your cookie preferences

We use 4 types of cookie. You can choose which cookies you're happy for us to use. For more detail, and a list of the cookies we use, see the Monzo cookie policy.

Was this article helpful?

Can we use optional cookies?

We’re not talking about the crunchy, tasty kind. These cookies help us keep our website safe, give you a better experience and show more relevant ads. You can learn more about our cookie policy.

Adjust your cookie preferences

We use 4 types of cookie. You can choose which cookies you're happy for us to use. For more detail, and a list of the cookies we use, see the Monzo cookie policy.