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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

Technology
10 May 2020

How we’ve evolved on-call at Monzo

We’ve built a humane on-call rotation, that engineers actually want to join!

Managing Universal Credit payments
Financial Inclusion
6 May 2020

How to manage your Universal Credit payments

Once you get approved for Universal Credit, it’ll normally takes five weeks after the date you submitted your claim for you to get the first payment. Here's how you can manage your Universal Credit payments.

Fraud Blogposts-Magnifying glass
Fraud
7 May 2020

How to spot a police impersonation scam phone call

Scam phone calls pretending to be from the police or other organisations you trust like your utilities company are becoming more common. They can often sound and look very real, so here's how to spot one of these scams.

Financial Inclusion
4 May 2020

How to recognise financial abuse, and where to get support

Financial abuse is when someone else controls your access to money by coercing, exploiting or sabotaging you.

Product Updates
6 May 2020

You can now hide your Pots and change the order they’re in!

See what's important to you first, and hide Pots you don’t want to see every day.

Image of a lock
How We Protect You
30 April 2020

We’re launching confirmation of payee to help keep your money safe from fraudsters!

Confirmation of Payee is a service to make bank transfers safer. It checks that the account holder name and details you typed in match those on the account you’re trying to pay.

Coronavirus
1 May 2020

How to live on 80% of your usual income

If you’ve lost your job, had a pay cut or gone on furlough because of coronavirus, you might need to make your money stretch further. We'll walk you through how to make a simple budget.

Coronavirus
Borrowing
23 March 2021

Your questions about debt during coronavirus, answered by StepChange debt charity

Debt charity Stepchange explain how to manage your debts and live on less money than usual during coronavirus.

Coronavirus
1 May 2020

How to get support if you’re a refugee or asylum seeker during coronavirus

The Scottish Refugee Council explain how lockdown might affect your asylum claim, how to protect yourself if you're living in asylum accommodation, and how you can access government updates in your language.

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Let's Talk Business
Coronavirus
Business support during coronavirus
29 April 2020

How to move your business online during coronavirus

Moving your business online during the coronavirus outbreak can be a good way to keep trading during the lockdown.

How We Protect You
28 April 2020

See how fraudsters run phishing scams, so you can learn to spot their tricks

See how fraudsters run phishing scams, so you can learn to spot their tricks.

Mental Health
27 April 2020

“How I beat my gambling addiction and started paying off £100,000 in debt”

Chris is a 38 year-old father of two from Essex who's in recovery after beating his gambling addiction.

How to spot an HMRC scam
Fraud
How We Protect You
24 April 2020

What an HMRC scam looks like

Fraudsters are sending emails and texts pretending to be from the government. These scam messages can look and sound very convincing, so here's how to spot an HMRC tax scam.

How to spot a bank scam
Fraud
How We Protect You
23 April 2020

How to spot a bank scam before it's too late

We've outlined what these bank scams usually look like, how authorised push payment fraud works and how to protect yourself from fraud.

Coronvirus - The Future Fund OG image
Let's Talk Business
Coronavirus
Business support during coronavirus
21 April 2020

What government support is available for start-ups during coronavirus?

We've summarised and explained what's available to early-stage companies, to help you understand the best options for your business.