25 Apr 2018

Switch to Monzo with the Current Account Switch Service!

With help from the Current Account Switch Service, we’re excited to say that you can now switch to Monzo in just a few taps!

What is the Current Account Switch Service?

The Current Account Switch Service makes it simple to switch bank accounts. It’s supported by the government, completely free to use, and designed to eliminate all the admin and anxiety from switching.

You can switch some or all of your payments between banks that support the service. And switching only takes a few taps.

We believe that everyone should be able to make an engaged, informed choice about the bank they use. And the inconvenience of switching shouldn’t stop you from choosing an account that works for you.

How does it work?

You can choose to switch all or some of your payments over to Monzo by doing a full or partial switch.

A full switch transfers your balance and all your payments to Monzo, and closes your account at your other bank. You can choose a switch date that suits you, and it takes seven working days to finish.

Screens showing switch in progress

All full switches are covered by the Current Account Switch Guarantee. So if anything goes wrong when you switch, you’ll be refunded for any interest paid or lost and any fees charged because of the issue.

Current Account Switch Guarantee trustmark

A partial switch lets you choose which payments you want to move to Monzo, and which to keep where they are. Not all banks on the service support partial switches, so we’ll let you know in the app if your old bank doesn’t support your request to switch.

How do I switch?

Switching to Monzo is simple.

Before you start, make sure you have the account number, sort code and bank card for the bank you want to switch away from. And check that personal information (like your current address) is up to date at both banks.

  1. Head to the Account tab in your app
  2. On iOS, tap on your name. On Android, tap the Settings icon
  3. Tap to “Switch to Monzo” and we’ll guide you through your switch!
Screens showing how to start a switch in the Monzo app

Whether you want to move a few Direct Debits over so you can manage more of your money through Monzo, or you’re ready to use it as your only account, we can help make that process as simple and stress-free as possible.


Common questions

What if I don’t want to close my old account?

If you want to switch your payments over to Monzo but keep your old account open, you can choose to do a partial switch. This lets you move specific standing orders and Direct Debits to Monzo, without closing your account.

Remember, you can have more than one bank account.

Am I eligible to switch?

​Anyone with a UK current account can use the Current Account Switch Service to switch bank accounts. Just make sure that both your existing bank and your new one support it, which you can check in this list.


If you have any questions, let us know on the community forum or head to the Help tab in your app to find the answer 💬

Share post