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Year in review 2025

Mission. Growth. Profit.

Proving they can go hand in hand, year by year
Mission. Growth. Profit.
“Another year of raising the bar, deepening trust with our customers and driving scale, growth and profitability! By bringing together the best of technology and banking, and remaining customer obsessed, Monzo has redefined what banking can be – and where it’s going.”
TS Anil, Monzo Group CEO

48% increase in customer deposits

Trusting us with £16.6bn
Customer deposits

1m+
customers with subscriptions

+50% subscription income

2.3m customers with Instant Access savings

£250m+ interest paid to customers
2m
1.5m
1m
FY24
1.3m
FY25
2.3m

41% increase in total assets

To total of £18.3bn
£15bn
£10bn
£5bn
FY23
£6.7bn
FY24
£13.0bn
FY25
£18.3bn

28% increase in weekly active customers

From 5.4m to 6.9m
6m
5m
4m
FY24
5.4m
FY25
6.9m

A bank people love

Greggs treats claimed
1.7m Greggs treats claimed
Including 831k sausage rolls
bill splits
8.8m bill splits
10.1m payment requests
cashback paid
£5.45m cashback paid
Offers from 187 merchants

2025
Best British Bank

As well as Best Banking App and Best Children's Financial Provider, voted for by customers
2025 winner2025 winner2025 winner

2025 Brand of the Year

Britain’s most recommended business account

for overall service quality for the last 2 years

67% of customers join through word of mouth

+70
70

Net Promoter Score

#1
#1

downloaded UK banking app

More new products
than ever

Monzo's now a place where you can budget, spend, save, borrow, invest, track your mortgage, insure your contents, and combine your pensions.

Next-gen banking

We launched accounts
for Under 16s and Pensions
Next-gen banking

Starting a movement

1m+ people joined our 1p Saving
Challenge in the first week
Starting a movement

Safety firsts

We introduced 3 industry-first
security controls
Safety firsts

New heights
New places

TS Anil, Monzo Group CEO
“To every customer, investor and member of the Monzo team: thank you. You’ve turned a bold idea into a thriving, category-defining business. And the best part? We’re still just getting started.”
TS Anil, Monzo Group CEO