Year in review 2025
Mission. Growth. Profit.
Proving they can go hand in hand, year by year

2.4m new
customers
To total of 12m+customers
48% increase
in revenue
£1.2bnin revenue
8× increase
in profit
£113.9m adjusted profit before taxin profit
“Another year of raising the bar, deepening trust with our customers and driving scale, growth and profitability! By bringing together the best of technology and banking, and remaining customer obsessed, Monzo has redefined what banking can be – and where it’s going.”
TS Anil, Monzo Group CEO
48% increase in customer deposits
Trusting us with £16.6bn

1m+
customers with subscriptions
+50% subscription income
2.3m customers with Instant Access savings
£250m+ interest paid to customers
2m
1.5m
1m
FY24
1.3m
1.3m
FY25
2.3m
2.3m
41% increase in total assets
To total of £18.3bn
£15bn
£10bn
£5bn
FY23
£6.7bn
£6.7bn
FY24
£13.0bn
£13.0bn
FY25
£18.3bn
£18.3bn
28% increase in weekly active customers
From 5.4m to 6.9m
6m
5m
4m
FY24
5.4m
5.4m
FY25
6.9m
6.9m
A bank people love

1.7m Greggs treats claimed
Including 831k sausage rolls

8.8m bill splits
10.1m payment requests

£5.45m cashback paid
Offers from 187 merchants
2025
Best British Bank
As well as Best Banking App and Best Children's Financial Provider, voted for by customers
Run by Smart Money People
2025 Brand of the Year
Awarded by The Marketing Society
Britain’s most recommended business account
for overall service quality for the last 2 years
According to an independent survey of 19,400 customers of the 16 largest business current account providers in Great Britain between January 2024 and December 2024 by BVA BDRC for Overall Service Quality and an independent survey of 18,000 customers of the 15 largest business current account providers in Great Britain between January 2023 and December 2023 by BVA BDRC for Overall Service Quality.
67% of customers join through word of mouth
+70
70
Net Promoter Score
That's how likely a customer is to recommend us.
The industry average is 30.
The industry average is 30.
#1
#1
downloaded UK banking app
More new products
than ever
Monzo's now a place where you can budget, spend, save, borrow, invest, track your mortgage, insure your contents, and combine your pensions.
Next-gen banking
We launched accounts
for Under 16s and Pensions
for Under 16s and Pensions

Starting a movement
1m+ people joined our 1p Saving
Challenge in the first week
Challenge in the first week

Safety firsts
We introduced 3 industry-first
security controls
security controls

New heights
New places

“To every customer, investor and member of the Monzo team: thank you. You’ve turned a bold idea into a thriving, category-defining business. And the best part? We’re still just getting started.”
TS Anil, Monzo Group CEO