How can we help you today?
Getting started
Understanding Monzo and getting help
Signing up
Creating a Monzo account
Joint accounts
Setting up a joint account in Monzo
Referrals & Promotions
Inviting friends to join Monzo and earning bonuses
Monzo Pro
Power up your finances with Monzo Pro
Updating your profile
Changing your phone number, email, name, etc.
Adding money
Funding your account
The Monzo card
Using your Monzo card
Virtual cards
Creating and managing virtual cards
Transferring money
Sending money to others
Jars
Opening and managing Jars in Monzo
Trends
Using trends in Monzo
Lead Bank
All about our Partner Bank
Savings Accounts
Grow your savings with Monzo
Security & Fraud
Security & Fraud
Monzo Support is here to help 24/7.
Our Help Center features quick answers to some of our most frequently asked questions and is available in your Monzo app.
Chat with us
You can chat with us 24/7 in the Monzo app and connect with a real human every time.
Call us
You can call us at415-200-4074.Our Support Specialists are available Mondays-Fridays from 9:00 AM to 10:00 PM ET.
Email us
You can email us at usa-help@monzo.com.
The number above is only for customer support queries and we won't be able to help with other questions. We’re free to call, but if you’re calling from abroad, please be aware that you may be charged by your phone provider.