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Cancelling a standing order

You can cancel a standing order in the app:

  • Tap the Payments icon in the menu bar

  • Tap Scheduled

  • Tap the payment you want to cancel

  • Tap Cancel standing order or Cancel scheduled payment

Bear in mind you'll need to cancel a standing order by 23:59 (UTC) the day before the payment is due, otherwise it might still go through. Don't forget to let the recipient know that you've cancelled it, too.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.