Missing cheques: when to get in touch with us
If you posted a cheque to us more than 7 working days ago and haven’t heard anything back from us, please get in touch.
We’ll need to know:
The date you sent the cheque
If you sent it using freepost or tracked (give us the tracking number if you have it please)
The amount and currency – we only accept cheques in British pounds(£)
The name (or names) on the cheque
If you wrote your account number and sort code on the back
