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Turning on biometrics (Face/Fingerprint ID)

If you want your account to be extra safe and sound, you can turn on face or fingerprint ID to unlock your app and authorise payments. Here’s how:

  1. tap Home in your app’s menu bar

  2. tap your Profile photo in the top left

  3. if needed, tap the Settings cog

  4. tap Privacy & security

But keep in mind, any fingerprint/face on your device can log into your app and authorise payments.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.