Sharan Moore

3 April 2025

Processing payments in Monzo Stand-in

Monzo Stand-in is able to process payments in the event of a major outage of the Primary Platform. Customers can continue to use their card and send or receive bank transfers as normal

Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.