Leah Templeman
![](https://monzo.com/static/images/blog/2017-05-19-future-of-cops/cops-growth.png?w=800&q=75)
Monzo HQ
19 May 2017
The Future of Customer Operations ("COps")
Many people see us as a technology company, with a banking licence. In reality we are a customer service company, empowered by technology, with a banking licence.
![](https://monzo.com/static/images/blog/2015-11-16-diversity-debt/diversity-benefits-infographic.png?w=800&q=75)
Diversity and Inclusion
16 November 2015
Diversity Debt
Leah has been with Mondo since day one and currently runs the prepaid operations...