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Hayley Camille Morgan

Header image that says 'User Research Insight to Impact: The Art of Scaling Impact and Crafting Goal-Driven Metrics' with an image of a magnifying glass and a test tube in the bottom right corner.
Technology
Design
15 March 2024

User Research Insight to Impact: The Art of Scaling Impact and Crafting Goal-Driven Metrics

Drawing upon the wisdom and practices of our user research team at Monzo, this blog post captures ways to scale user research impact, craft effective goals, and define clear metrics.