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Anna Selway

Blog title that says in coral letters 'From Dashboards to Data Products: How We’re Redesigning Analytics in Monzo Customer Operations' in the top left corner. The top right corner has the 'monzo' logo in coral. Bottom right has an image of a bar graph graphic.
Technology
11 July 2025

From Dashboards to Data Products: How We’re Redesigning Analytics in Monzo Customer Operations

This post is about a significant change in how we approach data within Operations: shifting from a service mindset to treating our data as a product. As a result our teams can self-serve more effectively, helping us navigate our platform migration.

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Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.