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Alex Manthei

A screenshot showing part of an experiment proposal template on Notion. The headings include: What problem are we trying to solve? Why should we solve it? How should we solve it? What if this problem didn't exist?
Design
23 May 2022

Pellets not cannonballs: How we experiment at Monzo

In Alex's first 6 months at Monzo, we ran 21 experiments. In this post, Alex explains how we design and run experiments, and how they help us improve the customer experience.

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Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.