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Getting a copy of your data

You can ask for a copy of the information we hold about you by making a Data Subject Access Request.

You can do this either by emailing help@monzo.com or calling on 0800 802 1281.

If you want a copy of your payment transaction history for a closed account, please email bank-statements@monzo.com instead.

If you're emailing us, please ensure that you include a Selfie holding ID (ensuring that they're both clear and you haven't sent the same image to us before)

Please let us know what type of information you're looking for, and we'll process your request once we've verified your identity.

If you would just like an account ownership letter instead that confirms details such as the date your account was opened, please let us know in-app or by email.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.