Making Monzo Better: The big list!
We’re committing to improving and fixing everything on this list over the next three months.
Monzo Blog
Latest posts
Product Updates
Our plans to help you pay in cheques, just by taking a picture
Right now you can deposit cheques into your Monzo account by sending them to us in the post for free. But we’re working on giving you a better way to cash cheques through the app.
Product Updates
Access your account in an emergency with Monzo Web
If you find yourself without your phone or card you can now do the basics online with Monzo Web.
Mental Health
Block gambling transactions from your Monzo account
If you’ve decided to self-exclude from gambling, you can now block transactions to gambling sites, straight from the Monzo app.
How Money Works
What is Open Banking?
We explain what Open Banking is, how it works, and what it could mean for you and your money.
Product Updates
Bill Tracker tells you when a regular bill changes
We’ve added a new feature that keeps track of regular Direct Debits (like your phone contract or energy bill) and tells you when one of them's higher of lower than usual.
How Money Works
How do card payments work?
We break down what's going on behind the scenes each time you make a payment with your card.
Product Updates
Product Updates
Access your account in an emergency with Monzo Web
If you find yourself without your phone or card you can now do the basics online with Monzo Web.
Product Updates
Bill Tracker tells you when a regular bill changes
We’ve added a new feature that keeps track of regular Direct Debits (like your phone contract or energy bill) and tells you when one of them's higher of lower than usual.
Product Updates
Automate your financial life with Monzo and IFTTT
We’ve connected Monzo with the world’s largest automation platform - IFTTT!
How Money Works
How Money Works
How do card payments work?
We break down what's going on behind the scenes each time you make a payment with your card.
How Money Works
What to do if your card's been lost or stolen
Some quick advice about how to cancel your card, order a replacement, and get a refund on any illegal transactions.
How Money Works
Can I switch bank accounts if I have an overdraft?
Yes! Having an overdraft at your old bank doesn’t stop you from switching accounts through the Current Account Switch Service. But some banks won’t give you the same overdraft with your new account.
Monzo 101
Monzo 101
How do I add money to my Monzo account?
Add money to your Monzo account by making a bank transfer, setting up a standing order, or getting your salary paid straight in.
Monzo 101
Is Monzo a bank?
Yes! Monzo is a fully-licenced UK bank. That means we’re regulated by the FCA and the PRA and the money in your Monzo account’s protected up to £85,000.
Monzo 101
What’s a Golden Ticket?
Golden Tickets are the perfect way to invite your friends to Monzo – a special link that helps them open a Monzo account easily.