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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

Image of the title that reads: 'How we use incremental modelling to handle billions of events every day' in hot coral writing, with a turquoise graphic of a phone.
Data
Technology
29 May 2024

How we use incremental modelling to handle billions of events every day

This post is an overview of how we leverage incremental modelling, a data transformation technique which helps us scale sustainably as we blast off to 10 million customers 🚀

Diversity and Inclusion
28 May 2024

Our 2023 diversity and inclusion report

Read our 2023 Diversity and Inclusion report to find out what we're doing to create an environment where everyone can belong.

Title that reads From Customer Operations to Executive Assistant: My Journey at Monzo, with an image of a laptop with the Monzo logo on it
Team
21 May 2024

From Customer Operations to Executive Assistant: My Journey at Monzo

The blog dives deeper into how Anna navigated the change from her previous Customer Services role and harnessed the opportunities that came her way. Spotlighting the skills and learnings throughout her journey at Monzo.

Image that says: How we measured change aversion with our new home screen
Technology
26 April 2024

How we measured change aversion with our new home screen

When we launched our new Monzo home screen, Katherine spent the past year focused on designing, launching and analysing experiments to understand how customers reacted to their new app. This blog explains how she measured change aversion.

Preview image for blog post announcing Extra, Perks and Max
Product Updates
23 April 2024

Make Monzo more you: brand new ways to upgrade your account

Introducing Extra, Perks and Max – 3 brand new ways to upgrade based on what’s important to you.

Investments
9 April 2024

How the new ISA rules affect you

ISAs have gotten a refresh this year. And the changes mean you have more freedom on how you choose to grow your money.

Product Updates
Let's Talk Business
Business Banking
27 March 2024

We can now accept corporate-owned businesses 🎉

If your Limited Company has investment from other companies, you are now welcome to apply for a Monzo Business account!

Header image that says 'User Research Insight to Impact: The Art of Scaling Impact and Crafting Goal-Driven Metrics' with an image of a magnifying glass and a test tube in the bottom right corner.
Technology
15 March 2024

User Research Insight to Impact: The Art of Scaling Impact and Crafting Goal-Driven Metrics

Drawing upon the wisdom and practices of our user research team at Monzo, this blog post captures ways to scale user research impact, craft effective goals, and define clear metrics.

Title image that says: 'Starting from scratch as a new engineer at Monzo', with an image of a door opening and someone stepping out.
Technology
8 March 2024

Starting from scratch as a new engineer at Monzo

I’m Grace, and I joined Monzo in October ’23 as a Backend Engineer in Fincrime Business Banking. I’m here to convince you to apply for that role you really want, and about how exciting, challenging and rewarding changing roles has been for me.

Image banner that says 'Moving monzo.com'
Technology
1 March 2024

Moving monzo.com

In 2022, we embarked on a long journey to move our main website. The whole process took us from June of 2022 to November of 2023, with plenty of fun curveballs along the way. Let’s dig into what it takes to migrate monzo.com.

A title image that reads 'How we use design to create business impact' with a graphic of a brightly coloured phone
Technology
22 February 2024

How we use design to create business impact

This post delves into how Monzo is building on our product-led growth by adopting new growth design ways of working and how uniquely positioned design is as a business tool for growth. Buckle-up!

Business Banking
19 February 2024

How to: set up Auto-exports

A guide for setting up Auto-exports in your Monzo Business app.

Business Banking
21 February 2024

How to: add information to transactions (including receipts)

A guide for attaching receipts, updating categories and adding notes to your transactions in the Monzo Business app.

Business Banking
20 February 2024

How to: automate tax savings with Tax Pots

A guide for setting up an automated Tax Pot in your Monzo Business app.

Business Banking
20 February 2024

How to: integrate your accounting software

A guide for integrating you accounting software in your Monzo Business app.