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Monzo Blog

The latest updates, stories, ideas and guides from the Monzo team.

Elevating design work with storytelling – title with an colourful illustration of a stack of books
Design
24 July 2024

Elevate your design work with storytelling

We invited Ben Sauer, author of Death By Screens, to the Monzo London office for a workshop on the art of storytelling in relation to design. We've shared our favourite bits with you in our latest blog.

Pensions
23 July 2024

Your guide to self-invested personal pensions (SIPPs)

This guide breaks down the things you need to know about SIPPs - what they are, who they’re for, rules around SIPPs, plus so much more.

Hero image for blog post "How we securely generate sensitive secrets"
Technology
22 July 2024

How we securely generate sensitive secrets

We regularly have to create and manage secrets that grant very sensitive privileges, and so we’ve created a new process that makes it fast and easy for us to securely and verifiably perform all kinds of sensitive operations.

Image of the title that says 'Making mortgages more Monzo' with a graphic of a house next to it.
Technology
19 July 2024

Making mortgages more Monzo

This blog talks about how we went 0-1 with our new Homeownership mortgage feature. It gives insight into how we transitioned from a mortgage-focused to a home-focused view, where equity (customer’s progress) sits at the heart of the experience.

Product Updates
11 July 2024

Advanced tools for Joint Accounts

Our joint accounts help you manage your money together more effectively. Say goodbye to manual spreadsheets or calculating how much you owe each other at the end of every month.

Title image that reads 'Delightful Payments' with an image of colourful coins.
Technology
3 July 2024

Delightful Payments

This post is about how we built the Delightful Payments which directly replaced our P2P (Monzo-to-Monzo) and FPS (bank transfers) payment flows, including how we iterated on product in-parallel with design, and continuous feedback cycles.

Image of the title: Securing our software supply-chain better with reproducible builds for enclaves. The image has a bright coral border.
Technology
20 June 2024

Securing our software supply-chain better with reproducible builds for enclaves

This blog talks about how we protect our workloads against supply chain attacks, specifically by achieving bit-by-bit reproducible builds, and how we have adopted Nix an alternative to Docker for build environments.

Image of the title that reads: 'How we use incremental modelling to handle billions of events every day' in hot coral writing, with a turquoise graphic of a phone.
Data
Technology
29 May 2024

How we use incremental modelling to handle billions of events every day

This post is an overview of how we leverage incremental modelling, a data transformation technique which helps us scale sustainably as we blast off to 10 million customers 🚀

Diversity and Inclusion
28 May 2024

Our 2023 diversity and inclusion report

Read our 2023 Diversity and Inclusion report to find out what we're doing to create an environment where everyone can belong.

Title that reads From Customer Operations to Executive Assistant: My Journey at Monzo, with an image of a laptop with the Monzo logo on it
Team
21 May 2024

From Customer Operations to Executive Assistant: My Journey at Monzo

The blog dives deeper into how Anna navigated the change from her previous Customer Services role and harnessed the opportunities that came her way. Spotlighting the skills and learnings throughout her journey at Monzo.

Image that says: How we measured change aversion with our new home screen
Technology
26 April 2024

How we measured change aversion with our new home screen

When we launched our new Monzo home screen, Katherine spent the past year focused on designing, launching and analysing experiments to understand how customers reacted to their new app. This blog explains how she measured change aversion.

Preview image for blog post announcing Extra, Perks and Max
Product Updates
23 April 2024

Make Monzo more you: brand new ways to upgrade your account

Introducing Extra, Perks and Max – 3 brand new ways to upgrade based on what’s important to you.

Investments
9 April 2024

How the new ISA rules affect you

ISAs have gotten a refresh this year. And the changes mean you have more freedom on how you choose to grow your money.

Product Updates
Let's Talk Business
Business Banking
27 March 2024

We can now accept corporate-owned businesses 🎉

If your Limited Company has investment from other companies, you are now welcome to apply for a Monzo Business account!

Header image that says 'User Research Insight to Impact: The Art of Scaling Impact and Crafting Goal-Driven Metrics' with an image of a magnifying glass and a test tube in the bottom right corner.
Technology
Design
15 March 2024

User Research Insight to Impact: The Art of Scaling Impact and Crafting Goal-Driven Metrics

Drawing upon the wisdom and practices of our user research team at Monzo, this blog post captures ways to scale user research impact, craft effective goals, and define clear metrics.