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Performance of our App and Open Banking Services

We publish statistics every three months about how our app and Open Banking services are performing.

14th September 2019 β€” 30th September 2019

Summary

Metric Monzo App Open Banking
Account Information
Open Banking
Payment Initiation
Open Banking
CBPII Confirmation of Funds
Uptime 99.95% 99.93% across all Open Banking APIs
Average Request Time 104ms 638ms 869ms N/A
Error Rate 0.01% 0.04% 0.03% N/A

Daily Performance

Uptime

A chart showing the daily uptime of the Monzo App and Open Banking APIs.
                 The data used to generate this chart is included in the table below.
Date Monzo App Open Banking
All APIs
2019-09-14 100% 100.00%
2019-09-15 100% 99.93%
2019-09-16 100% 99.86%
2019-09-17 100% 99.65%
2019-09-18 100% 99.93%
2019-09-19 100% 99.93%
2019-09-20 100% 99.72%
2019-09-21 99.93% 99.93%
2019-09-22 100% 100.00%
2019-09-23 100% 100.00%
2019-09-24 100% 100.00%
2019-09-25 100% 100.00%
2019-09-26 100% 100.00%
2019-09-27 100% 100.00%
2019-09-28 100% 100.00%
2019-09-29 100% 100.00%
2019-09-30 100% 100.00%

Average Request Time

A chart showing the average request times the Monzo App and Open Banking APIs.
                 The data used to generate this chart is included in the table below.
Date Monzo App Open Banking
Account Information
Open Banking
Payment Initiation
Open Banking
CBPII Confirmation of Funds
2019-09-14 81ms 738ms 777ms N/A
2019-09-15 73ms 723ms 869ms N/A
2019-09-16 99ms 779ms 887ms N/A
2019-09-17 86ms 685ms 803ms N/A
2019-09-18 112ms 763ms 1089ms N/A
2019-09-19 93 ms 741ms 843ms N/A
2019-09-20 108ms 627ms 716ms N/A
2019-09-21 84ms 571ms 642ms N/A
2019-09-22 73ms 550ms 685ms N/A
2019-09-23 99ms 584ms 704ms N/A
2019-09-24 113ms 588ms 836ms N/A
2019-09-25 108ms 605ms 921ms N/A
2019-09-26 217ms 615ms 969ms N/A
2019-09-27 123ms 588ms 995ms N/A
2019-09-28 93ms 560ms 962ms N/A
2019-09-29 79ms 550ms 1072ms N/A
2019-09-30 133ms 592ms 1007ms N/A

Error Rate

A chart showing the daily error rate of the Monzo App and Open Banking APIs.
                 The data used to generate this chart is included in the table below.
Date Monzo App Open Banking
Account Information
Open Banking
Payment Initiation
Open Banking
CBPII Confirmation of Funds
2019-09-14 0.00% 0.00% 0.00% N/A
2019-09-15 0.00% 0.00% 0.00% N/A
2019-09-16 0.00% 0.00% 0.00% N/A
2019-09-17 0.00% 0.00% 0.00% N/A
2019-09-18 0.03% 0.00% 0.00% N/A
2019-09-19 0.00% 0.00% 0.00% N/A
2019-09-20 0.00% 0.16% 0.00% N/A
2019-09-21 0.01% 0.36% 0.00% N/A
2019-09-22 0.00% 0.04% 0.00% N/A
2019-09-23 0.01% 0.05% 0.53% N/A
2019-09-24 0.00% 0.04% 0.00% N/A
2019-09-25 0.00% 0.00% 0.00% N/A
2019-09-26 0.06% 0.00% 0.00% N/A
2019-09-27 0.01% 0.00% 0.00% N/A
2019-09-28 0.00% 0.03% 0.00% N/A
2019-09-29 0.00% 0.00% 0.00% N/A
2019-09-30 0.00% 0.00% 0.00% N/A