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Cookie Notice

Version 1.3 - 29th July 2020

Cookies help us keep you and Monzo safe, give you a better experience and show you more relevant ads

Think of cookies as stickers - when you visit a site, the site puts a sticker on you so that it knows if you come back and can collect information about your visit. That lets the site show things relevant to you, based on information you’ve entered and stuff you’ve looked at. The length of time stored depends on the cookie, but this is generally between a few minutes and up to two years.

We use these kinds of cookies on monzo.com:

  • Cookies to help keep you and Monzo safe (you can't turn these off)
  • Cookies to give you a better experience (you can turn these off)
  • Cookies to help show you more relevant ads (you can turn these off)

Most are third-party cookies that belong to another website than monzo.com. Some are our own.

So you know, the cookies we use never store or access any of your banking details.

Cookie settings

Cookies that help keep you and Monzo safe

Some cookies help us keep you (and us) safe. Because we need them to keep our site secure, you can't turn them off. For example, we use Cloudflare cookies to protect our site against attacks.

Cookies that give you a better experience

We use analytics cookies like Google Analytics to see where you spend your time on our website, and work out which bits of Monzo.com are most (and least) effective. This helps us know what’s working, what might be broken and what we should improve.

We also use cookies to recognise you when you come back to our site. When we spot it’s you, we know whether or not to show you things you’ve already seen (like our cookie banner). You can turn these off using the toggle below if you like.

Cookies to help show you more relevant ads

We use cookies from companies like Facebook to show you more relevant ads for things we think you’d like. For example, if you’ve browsed pages about our Savings Pots, we may decide you could be interested in saving and show you an ad about savings on Facebook.

We also use cookies to exclude you from some advertising campaigns. For example, once you set up your Monzo account, we’ll use this data to stop showing you ads asking you to install the app. You can turn these off using the toggle below if you like.

Other ways to turn off cookies

You can also turn cookies off in your browser or phone settings.

If you want to do this, try looking in your internet browser's help menu, or searching for ‘how to block cookies’. Your browser also lets you delete any cookies stored on your device, whenever you wish. You can also usually opt out of advertising cookies directly, via Facebook ads preferences, or Twitter account personalization.

Questions

We take privacy very seriously and are always open to your feedback. If you have any more questions about our cookie notice or how we use cookies please email [email protected]