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I’d like an update on my claim

Sedgwick (Chubb’s claims handlers) aim to settle claims as quickly as possible however the time this takes will vary depending on the complexity of the claim. They should keep you updated throughout the process.

If you’d like an update on your claim, call Sedgwick on 0345 2661980. Their line is open Monday to Friday, 8-6pm (excluding bank holidays).

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Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.