Speedy
Choose any day other than a weekend or bank holiday for your switch, and we’ll move you over. Just give us at least 7 working days’ notice.

Switching to Monzo
It’s speedy, smooth and stress-free to move to Monzo with the Current Account Switch Service. It doesn’t cost a penny, either.
We move over your money, Direct Debits and standing orders
We redirect incoming payments
We close your old bank account
You choose a switch date, we do the rest in 7 working days

Only sole traders and limited company directors in the UK can apply. Ts&Cs apply.
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Rely on us to pack all the boxes and move you over to Monzo.
Access the best of Monzo Business.
Along with your balance, we’ll transfer all these regular payments: salaries, Direct Debits, standing orders and bills. To move an overdraft, speak to us before you switch to check if you’re eligible.

Recurring payments for subscriptions, like accounting software or other memberships, won’t move to Monzo automatically. You’ll need to update your bank details.
The same goes for third-party providers like money management apps or financial comparison websites.
Heads up: not all banks and building societies support the same third-party services, so you might not be able to move everything over. And remember, the switch only covers regular current accounts – not ISAs, savings accounts or non-sterling payment accounts.

Step 1
Apply for Monzo Business
You must be a sole trader or limited company director in the UK. Check out our eligibility page for the full details of what kinds of businesses we can support right now.
Step 2
Tell us when you want to move
You set the date.
Step 3
Let us do the rest in 7 working days
Money, Direct Debits and standing orders will all be moved over for you. We’ll also redirect your incoming payments, salary included, and close your other bank account.
90% of accounts are open for business the same day. Apply online or contact sales today.
You can switch business current account so long as your annual turnover isn’t more than £6.5 million and you employ fewer than 50 people. If you’re a small trust with a net asset value of less than £6.5 million you can also use the service.
No, we can’t switch savings accounts or ISAs.
Look out for the Current Account Switch Guarantee Trustmark. All banks and building societies that have one will follow the same switching process and must offer the same guarantees. There are over 40 participating banks and building societies in the UK. Search for a bank and building society.
If your old bank isn’t signed up, then you won't be able to use the Current Account Switch Service. To find out how to switch your account, drop us a message.
Monzo guarantees your switching process as we’re signed up to the Current Account Switch Service. Bacs, the people behind Direct Debits and Direct Credits in the UK, manage and oversee the service.
Yes, you can choose and agree a switch date with us – it just can’t be a Saturday, Sunday or UK bank holiday. Give it 7 working days for the switch to happen.
Account opening and account switching are separate processes. We carry out ‘know your customer’ security checks as part of our account opening process. Once these are complete you can choose and agree your switch date.
The Current Account Switch Service will take care of all payment arrangements at your old bank up until 7 working days before your agreed switch date. So, if you need to set up a new payment arrangement during that week, you should set it up with your new bank not your old one.
Recurring card payments, sometimes called ‘continuous payment authorities’, are often used to pay for things like subscriptions and memberships. Spotify and Netflix, for example. The Current Account Switch Service won’t automatically move these over to your new bank when you switch. You’ll need to update your bank details with the merchant. Direct Debits and standing orders will automatically transfer to your new bank as part of the switch.
If you use the Current Account Switch Service, your old bank will close your old account. This makes sure that any payments made to your old account are automatically redirected to your new account. If you’d like to keep your old account open, you can, but you won’t be able to use the Current Account Switch Service. Keeping your old bank account open isn’t covered by the Guarantee. Chat to us in the app to find out more.
All incoming and outgoing payments will be automatically redirected to your new account. Each time a payment is redirected, we’ll message the person who sent the money with your new bank details. Some organisations may contact you to confirm your details have changed. If you don’t want us to give your new details to someone who sends a one-off payment, chat with us in the app.
You can access the money in your old account right up to your switch date. The money will be moved to your new bank account on that date.
Yes, if your new account is open and you have money in it (or an overdraft agreed) then you can use it.
The Current Account Switch Service will not get involved. Any debit card or Direct Debit transactions that you’ve asked your bank to stop should stay stopped after your switch.
Any refunds that are applied to your old debit card after switching your account will be sent to your new Monzo account. If you’re waiting for a refund and the money hasn’t come into your account, chat with us in the app.
You can cancel your switch up to 7 working days before your switch date. If you to cancel, chat with us in the app.
Yes, you need to update details such as your address, if it’s changed. You don’t need to tell your old bank that you’re switching to a new one when you update these details.
For any third party who has access to your financial data, you’ll need to cancel and re-authorise these with your new account details. You’ll need to contact them to get set up with Monzo. If your old account is still open, your bank will be able to tell you which third parties you’ve given permission to make payments on your behalf, and/ or access your financial data.
Not all banks and building societies support all third party providers, so there’s a chance that the third party providers on your old account may not be able to access your new account. For more info about third party providers, read Monzo’s terms and conditions.
Unfortunately, you’ll no longer be able to use these services and any payments you have set up through them will stop. If you’re not sure if you have any third-party authorisations set up on your old account, check with your old bank before you close the account.
Your transaction history on your old account won’t be transferred through the Current Account Switch Service. To get copies of your old statements, contact your old bank.
If there are any issues starting the switch, we’ll let you know before your switch date. We’ll refund any charges or interest incurred on your old and/or new account because of any delay. We’ll also decide whether to compensate you on top of the refund.
No, switching from one bank to another using the Current Account Switch Service won’t affect your credit rating. However, when you open a new bank account, Monzo may run a credit score check which could affect your credit rating. If there’s a delay to payments, like standing orders, because of the switch, then we’ll make sure this doesn’t affect your credit rating.
Yes, any payments made to your old account will automatically be redirected to your new account. Each time a payment is redirected, an automatic message is sent back to the originator advising them of your new account details so they can update their records. Some organisations may contact you directly to confirm your details have changed. Let us know in-app if you do not want us to provide your details to anyone.
If there’s a problem with your switch, chat with us in the app. If you've got any questions about the switching process, the Current Account Switch service cover all the steps in their guide. Read the guide.
If you're missing a Direct Debit and your switch is complete, chat with us in the app. The Current Account Switch Guarantee covers all payments. We’ll refund any charges or interest incurred on your old or new account because of a glitch with your switch.
To give feedback or make a complaint, you can fill out the contact form at currentaccountswitch.co.uk. Or you can write to CASS Advisor, Bacs Payment Schemes Limited, 2 Thomas More Square, London E1W 1YN. Pay.UK will let you know when they’ve got your email or letter – within 2 working days of receiving it. For more complex questions, they’ll send you a detailed initial response within 10 working days.
If you have a complaint about the way the service has been delivered by Monzo please contact us in-app.