Skip to Content
Two mobile screens. One shows a help menu, and the other shows a live chat.

24/7 customer support

Our team is here to help whenever you need. Available on Monzo Business Lite and Monzo Business Pro.

Only sole traders or limited company directors in the UK can apply. Monzo Business Pro is £9/month. Ts&Cs apply.

We're here to help, 24/7

We know that your work doesn't always end at 5pm, so we don't either. Chat to us in the app whenever you need to, 24/7.

Friendly, human support

Our team of specialists are here to help you get back to business. Chat to us in-app any time, or call or email us (help@monzo.com) if you prefer.

Help when you need it

No need to make an appointment or wonder when you'll hear back. We'll answer your questions and help solve any problems you have.

"I really enjoy the chat function when talking to customer service. As a florist, you often have your hands full. It allows me to get back to my day job."

Elspeth uses 24/7 customer support to:

  • Solve problems on the go, right from her phone

  • Get back to what matters most - running her business

  • Chat to someone whenever she needs to

Join 500,000+ businesses today

That’s more than half a million UK businesses already changing the way they bank. Sign up or switch to Monzo Business if you have a business account elsewhere.