Monzo Business: Web login and security
Monzo Business on the web lets you view and manage parts of your account from a browser. We’ve designed web access to be secure, and we’ll ask you to confirm it’s really you when you sign in.
How to log in
Open the Monzo web app.
Enter the email address linked to your Monzo account.
Follow the sign-in steps shown on screen (we may ask you to confirm the login using your email and/or the Monzo app).
If you can’t access the email address on your Monzo account, you won’t be able to log in on the web.
If you’re not getting the sign-in email
Check your junk/spam folder.
Make sure you’re using the same email address you use for Monzo.
If you still can’t see it, wait a few minutes and try again.
Keeping your account secure
Keep your email account secure. Web login relies on your email, so use a strong password and turn on multi-factor authentication (MFA) with your email provider if you can.
Only log in on trusted devices. Avoid shared/public computers where possible.
Never share sign-in links or codes. We’ll never ask you to share these with anyone.
Watch out for scams. We won’t ask you to move money “to keep it safe” or to approve something you didn’t start.
Log out when you’re finished, especially on shared devices.
If you think your account is at risk
If you think someone else may have accessed your account:
Change your email password straight away.
Check your Monzo account for any unexpected activity.
Message us in the Monzo app as soon as you can.
We’ll help you secure the account and talk you through next steps.
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