Payment security

You can set up added security to make large bank transfers or withdrawals from a Savings Pot more secure. You must opt in and set up at least two of these three controls:

  • Known locations: Set up to 5 locations where you can make large payments.

  • Trusted contacts: Choose a trusted Monzo user to double-check a transaction.

  • Secret QR codes: We will email you a high-security QR code to print and scan.

If you can't use any of these, you can still pass an identity check by recording a short video of yourself. On joint accounts, your security controls only apply to you, so your joint account partner will need to set it up too.

To find these settings:

  1. Tap your profile in the Monzo app.

  2. Select Settings.

  3. Choose Privacy & Security.

  4. Tap Added Security.

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