Getting help and support for fraud
If you've been the victim of fraud, you can get in touch with us and other organizations.
Contacting Monzo:
Chat: You can contact us in chat by tapping here
Email: You can email us at help@monzo.com.
Phone: You can call us for free at 1800 849 291 from Ireland or +353 1 233 7650 if you're abroad.
Complaints: If you're unhappy with the outcome of a fraud report, you can raise a complaint with us. If you are still unhappy after our final response, you can take your complaint to the Financial Services and Pensions Ombudsman (FSPO).
Other Support:
Citizens Information Board
The Competition and Consumer Protection Commission (CCPC).
Crime Victims Helpline.
Age Action.