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TrueLayer: How it works

We'll use TrueLayer to securely connect your credit cards to Monzo. TrueLayer are regulated by the Financial Conduct Authority, much like banks are - so you can rely on them looking after your data responsibly.

We use TrueLayer to connect to your accounts

TrueLayer are regulated by the Financial Conduct Authority and act as a messenger between Monzo and your other banks.

When you connect, TrueLayer gets read-only access to your other accounts, which lets Monzo display your details. You can turn this feature off in Monzo Labs anytime.

If you connect with TrueLayer, you'll be agreeing to their Terms of Service and Privacy Notice.

All your details are encrypted and protected by bank level security.

TrueLayer is an authorised payment institution by Financial Conduct Authority to provide Account Information Services (AIS) and Payment Initiation Services in the UK. License Number: 793171.

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We'll access some of your account details

Once connected, TrueLayer and Monzo get read-only access to:

  • Your bank account details:
    • Account type (e.g. current, saving, investment, credit card)
    • Account name
    • IBAN/Account number/Sort code/SWIFT
    • Currency
    • Current balance
    • Available balance (credit cards)
  • Your transaction details:
    • Time
    • Description
    • Amount
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How we use your details

We'll use your info to:

  • Power account functionality, such as budgeting features
  • Market products and services generally in app
  • Track, analyse and improve the services we give you and other customers
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Your details are secure

We might share your details with third parties that we use to power Monzo, like in-app chat or our data storing services. But we'll never share any of your details with other third-parties without your consent.

We keep your data as long as you're using Monzo, and for 6 years after that to comply with the law. In some circumstances, like cases of anti-money laundering or fraud, we may keep data longer if we need to and/or the law says we have to.

See our Privacy Notice for more details on how we use your information.

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