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Split and pay the Monzo way, with Shared Tabs

What are Shared Tabs?

Shared Tabs help you keep track of joint expenses like household bills and holidays. Think of it like a group wallet.

You can now be added to a Shared Tab even if you're not a Monzo customer. We've only just made this change, so we're open to any feedback you have.

How do I join a Shared Tab?

You need to be invited by a Monzo customer. Once you're invited, there are two ways to join – by scanning a QR code on their app, or via email/message.

Whichever way you choose, we'll send you a magic link that'll give you access to the Tab.

You can use Shared Tabs on your phone, desktop or iPad.

The invite link doesn't work, what do I do?

For security reasons, invite links are only valid for a certain amount of time. If the link isn't working, just ask your Monzo friend to send you a new one.

I've just closed the Shared Tabs page, how do I get back on it?

If you're using the same device, either go to your tab link (we recommend bookmarking it) or visit tabs.monzo.me.

If you're logged out or using a different device, you'll be asked to enter your email address so we can send you a new magic link. Click on it to access your Tab again.

Can I pay and be paid via the Tab itself?

At the moment, no. You'll need to pay in cash or by bank transfer through your own banking app.

Similarly, if you add a bill, then the people who owe you money will need to pay you in cash or by bank transfer.

Once you've made a payment, you mark it as paid within the Tab. Your Monzo friend will be able to see this, too.

How do I add an expense?

When you're in the Tab, you should see an 'Add custom bill' option.

Tap on this and type in the amount, then give it a name such as 'Grocery shop' so your friends know what it's for. Once you hit 'Next', you’ll be able to specify how much each person owes.

How do I get help if I'm having trouble with a payment or Tab?

If you're having trouble making a payment, you'll likely need to speak to your own bank, as this may be an issue on their end.

If you have any other concerns, please speak to the owner of the Shared Tab.

They can reach out to us, and we'll do our best to help.

Why is there a 🔒 beside some of the features?

These are features that only Monzo customers can use. If you'd like to use these, you can apply for a free account – just tap on the 'sign up' button on the top right of your screen.

If I sign up for a Monzo account, do my Shared Tabs get transferred across?

Yep! If you sign up with the email address you used when joining the Shared Tab, it'll appear in your new Monzo account.

How can I share feedback?

You'll see a button near the bottom of your screen that says 'Give feedback'. Tap on this to tell us what you think.

This feedback form isn't actively monitored by our customer support team, so you'll need to speak to the Shared Tab owner if you need any help.

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