Bank Statements and other documents
Finding and Downloading Your Statements
It’s easy to find and download all the documents you need, right in your Monzo app.
Downloading Your Account Statement
To download a statement for your Personal, Joint or Business account:
Go to the Home screen.
Tap the three dots (...) at the bottom right of your card.
Select Bank statements.
Choose your date range and download format (PDF, CSV or QIF).
Downloading a Pot Statement
You can download statements for your Pots in the same way. They'll appear after your main account statement.
For Savings Pots:
Open the Pot.
Tap Pot documents.
Select Pot statement.
Paper copies
If you need your statement on paper, you can request a paper copy from our Support team. If you ask, we’ll post it to the address on your account.
Statements for Official Use
All of our in-app statements are original documents and are usually accepted for applications like mortgages or visas.
Proof of payment or transfer receipt
If you need proof of a specific payment, you can download a Proof of payment PDF from the Monzo app for eligible transactions.
Proof of payment is available for:
SEPA transfers
Monzo-to-Monzo payments
Bizum payments
To download proof of payment:
Find and tap the transaction in your feed.
Tap Proof of payment.
Confirm your identity if prompted.
Choose whether to Share or Save the PDF.
If you don't see Proof of payment, it isn't currently available for that transaction.
If you need a document showing multiple transactions or a specific date range, you can download an account statement instead.
Statements for Closed Accounts
When your account is closed, we’ll email you a password-protected statement. If you need another copy after that, get in touch with Support or email help@monzo.com
