Changing the delivery address for your first card
Your first Monzo card is normally sent to the address you used when signing up.
If your first card hasn't arrived within the expected delivery time, we'll need to look into what's happened. We can also help you order another card if needed.
The rules below only apply to changing the delivery address for your first card. The 30-day rule doesn't mean you need to wait 30 days if your first card hasn't arrived.
We can only change this address if:
it's been 30 days or more and your first card still hasn't arrived, or
there's a small typo in the signup address (for example, a wrong door number or postcode).
If either of these applies, contact us in the app and we'll help you update your delivery address.
If neither of these applies, we'll continue sending your first card to the signup address.
Once your first card arrives, you can update your address in the app and we'll use your new address for future cards.
