Monzo Business: Using expense cards

Expense cards are available with Business Team. They let team members spend from the business account while Admins keep control of access, limits and oversight.

How expense cards work

Expense Cardholders can use their card online or in person, including with Apple Pay or Google Pay where available.

Admins set spending limits for each Expense Cardholder. After making a payment, Expense Cardholders can add expense details, like receipts, descriptions and tax details where available.

Admins can view team spending and expense details in the app.

What Expense Cardholders can see and do

Expense Cardholders can only see their own card and spending.

They can:

  • use their expense card

  • view their own card and spending

  • freeze and defrost their own card

  • add receipts and expense details

  • request a spending limit increase from an Admin

  • order a replacement card

They can’t see or manage:

  • the business account balance

  • other team members or transactions

  • account settings

  • Pots

  • Monzo Web

  • statements

  • bank transfers

  • virtual cards

  • invoices or payment links

During Early Access, SEPA transfers, Direct Debits, invoices, payment links and bulk payments aren’t available.


Common reasons an expense card payment may decline

  • the card is frozen

  • the cardholder’s access is locked

  • a spending or cash withdrawal limit has been reached

  • cash withdrawals aren’t allowed for that cardholder

  • the payment type isn’t supported

  • there isn’t enough money in the business account

For security, we can only discuss information about your own card and spending.

For wider business account details, ask an Admin to contact us.

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