Monzo cards and Section 75

Section 75 only applies when you use your Monzo Flex Virtual Card.

But if you’ve got an issue with a payment on your Monzo debit card, we can try to get the money back by raising what’s called a ‘chargeback’ for you.

Tap on the transaction you have a problem with, then tap Something wrong? Tell us! to report the issue.

If you paid with your Flex virtual card you might be covered by Section 75. There’s more on that in this Flex help article.