Skip to Content
Skip to Content

I've found someone's Monzo card

If you've found someone's Monzo card, please let us know so we can replace it for them.

I've found a Monzo card on its own:

If you're also a Monzo customer, you can contact us through the app to let us know :

  1. Tap the Help icon in the menu bar

  2. Search ‘I've found someone's Monzo card’

  3. Tap Get in touch at the bottom of the article

  4. Tell us the name on the card

If you're not a Monzo customer, you can email the name on the card help@monzo.com to report the lost card instead.

Once you've reported the card as lost you can go ahead and cut the card up – making sure you snip through the magnetic stripe and chip.

I've found a Monzo card and someone's wallet or other belongings

You can follow the same instructions as above, or call us on 0800 802 1281 (+44 20 3872 0620 from abroad).

Thanks for your help! 🙇‍♀️

Was this article helpful?

Related articles

Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.