Moving Bizum from another bank to Monzo
Your phone number can only be linked to one bank for receiving Bizum payments at a time. Moving your phone number from another bank to Monzo is called porting.
To move Bizum to Monzo:
Start activating Bizum in the Monzo app.
Check your phone number and accept the Bizum Terms and Conditions.
Bizum will send you a one-time code by text because your phone number is already linked to another bank.
Enter the code in the Monzo app to complete the move. The code expires after about 10 minutes.
Once the move is complete, Bizum payments sent to your phone number will come to your Monzo account.
If it doesn’t work, the details you entered may not match the ones your old bank has for your phone number. Contact your old bank to check your details, or ask them to deactivate Bizum for your phone number, then try again.
We can’t remove the Bizum link from your old bank for you.
Was this article helpful?
Related articles
- Sending money with Monzo
- Receiving money with Monzo
- Bank Transfer Rejected or Not Received
- I received money I don’t recognise
- Sending and receiving money outside Spain
- Activating Bizum in Monzo
- Paying online with Bizum
- Sending money with Bizum
- Receiving money with Bizum
- Requesting money with Bizum
- Turning Bizum off
