What your child can do with their account
Your child gets their own child-friendly version of the Monzo app, with limited functionality.
Your child can:
see their balance and activity
use their card in shops and online, within the limits set for the account
view their card details and billing address
use Pots, if available in their app
freeze their card if it’s lost or stolen
customise their profile picture, wallpaper and app icon
use Apple Pay or Google Pay from age 14, if the option shows in their app and their device supports it
Your child can’t:
send money to other people
use Bizum
make child bank transfers
send payment requests
make Monzo-to-Monzo payments from the child account
contact customer support themselves about the account
order a new card
open other Monzo accounts
change their own spending limits
If your child has a question or needs help with their account, they should speak to you first. If they still need support, you can get in touch with Monzo for them.
Please note: We can only provide support through you. Your child can't contact Monzo directly.
