What to do if you need help looking after your account

Life can be unpredictable, and you might sometimes need support managing your finances. Whether it’s because of changes to your health, changes in decision-making, or simply planning ahead, having someone you trust to help with your Monzo account can make things easier.

If you’re supporting someone else, your responsibility is to act in their best interests and within the limits of the authority you’ve been given. Where possible, support them to make their own decisions by sharing information clearly and involving them in discussions.

If you have any questions, you can reach out on the details below and a team member will get back to you as soon as possible:

We use 4 types of cookie. You can choose which cookies you’re happy for us to use. For more detail, and a list of the cookies we use, see the Monzo cookie policy.

Was this article helpful?

We’re not talking about the crunchy, tasty kind. These cookies help us keep our website safe, give you a better experience and show more relevant ads. You can learn more about our cookie policy.

We use 4 types of cookie. You can choose which cookies you’re happy for us to use. For more detail, and a list of the cookies we use, see the Monzo cookie policy.