Get help with money worries

Please get in touch with us as soon as you can. The sooner we know what's going on, the sooner we can help so things don't become too stressful for you.

For example, if you've borrowed money from us, we can look at repayment plans or we can give you Breathing Space to help you sort things out. Breathing Space means we’ll stop taking your payments and freeze any interest.

For free, confidential guidance about debt and money worries, you can visit the Money Advice and Budgeting Service (MABS) website.

You can also tell us directly about your situation. The most discreet way to do this is through our Share with us tool. If you’ve already filled this in, you don’t need to do it again – we’ll always follow up with you to discuss how we can help.