HelpPayments: Getting startedWhy is there a fee for making a cash deposit?

Why is there a fee for making a cash deposit?

We don't have branches, so we need to work with another company to offer cash deposits.

PayPoint charge us for every deposit customers make, so we’ll pass on some of these costs to help us do it in a sustainable way. We don't expect to make a profit from the fee.

Most other banks don’t charge for depositing cash, but there are still costs they absorb in the process and then make up elsewhere.

We thought about doing this, but right now we want to make sure we keep it sustainable whilst delivering a feature some customers really want! 😊

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