HelpMonzo card and PIN Card hasn't arrived

Card hasn't arrived

We send Monzo cards by Royal Mail 1st Class. 90% of cards arrive the next day (if you order before 3pm on a weekday), but it can take 2-5 working days if Royal Mail's busier than usual 📮

Here’s how to check your card's status (and reorder it if you need to):

  1. Tap the Home icon in the menu bar
  2. Tap the Account button under your Monzo card (if you can't find this button, swipe down on your list of payments)
  3. Tap Your card order

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