Card hasn't arrived
We send Monzo cards by Royal Mail 1st Class. 90% of cards arrive the next day (if you order before 3pm on a weekday), but it can take 2-5 working days if Royal Mail's busier than usual 📮
Here’s how to check your card's status (and reorder it if you need to):
- Tap the Home icon in the menu bar
- Tap the Account button under your Monzo card (if you can't find this button, swipe down on your list of payments)
- Tap Your card order
Was this article helpful?