Your new Monzo account

Welcome to Monzo! Here are a few key things about your new account:

Getting Started

  • To add money to your account: Use your debit card or transfer money from another bank account.

  • Activating your card: Once your new card arrives, you'll need to activate it in the app. Just tap Activate my card, pop in your card number, and you're all set! Your old card will stay active until you do this.

Account Essentials

  • Your PIN: If you forgot the PIN you chose, you can recover it from your Home screen. The app will ask you to confirm your identity by entering your CVC, or you can select I don't have my card with me to verify with a selfie video.

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We use 4 types of cookie. You can choose which cookies you’re happy for us to use. For more detail, and a list of the cookies we use, see the Monzo cookie policy.