Closing your personal account

Before you close your account, there are a few important things you'll need to do.

You’ll need to close any Instant Access Savings Pots you have.

Once you’ve done these things, here’s how to close your account:

  1. Bring your total balance to €0, including any money in your Pots.

  2. Tap the Close Account button. You can find this on your profile screen, or by going to Profile > Settings > Close account.

Re-opening your account

If you want to re-open your account after closing it, you’ll need to wait at least 30 days. Please keep in mind that we can’t guarantee we’ll be able to re-open it.

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