Skip to Content

Skip to Content

Why can't I make a payment to Trade Excel?

Unfortunately customers can't make payments from Monzo accounts to Trade Excel at the moment.

We started blocking these payments on 23 February 2021. We hope that customers will be able to send money to Trade Excel again soon.

We can't give any more explanation at the moment. We're really sorry for the inconvenience.

Was this article helpful?

Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.