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Worldwide IT outages - Travel Insurance with Monzo Max & Premium

A Microsoft issue is causing IT disruption globally across a number of sectors which may affect travel plans. If possible, you should try to resolve any delays, cancellations or missed departures with your airline or carrier first, as they are more likely to be able to resolve this for you.

If your travel plans have been affected, and your airline or carrier has not been able to resolve this, you can also make a claim for your travel insurance in the app from your Plan home.

If you’re unable to fill in the form, you also can give them a call on +44(0)3308085209 or submit a claim via this form.

You can find your policy reference in the app from the Plan home tab.

Emergency assistance - Open 24/7: +44(0)2081562610

Worldwide travel insurance is included in our Premium, Max, and Max + Family plans. It's provided by Zurich, powered by Qover.

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Existing customers can get help via the app

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